This website belongs exclusively and mainly to the company with the name “Karali Ioanna” and the distinctive title “Mostra” which is based in Galatsi, Attica, Veikou street no. 46, phone number 2102923271, VAT number 052999401, D.O.Y. Galatsiou and clothing trading activity as legally represented (hereinafter “the Company”).
This Agreement covers exclusively any sale of products through the website www.mostrafashion.gr Any deviations from this Agreement must be confirmed by the company. Any other Terms and Conditions are expressly excluded. Every user who enters and uses the services of the online store is deemed to consent and unconditionally accept the conditions set forth here, without any exception. If a user does not agree with these terms, he must refrain from using the online store and from any transaction with it.
Sending your order implies acceptance of this Agreement and all its terms.
The obligations of the Customers
Οι πελάτες είναι υπεύθυνοι για την επιλογή Προϊόντος και την καταλληλότητά του για τους σκοπούς τους.
Orders
Orders must be received in writing via the internet by completing and sending the relevant Order Form available on the website www.mostrafashion.gr Your order is considered received by the company from the moment you receive a relevant update of the order status. Updates on the status of the order appear on the user’s screen and are sent by e-mail to the electronic contact address registered by the user. During the processing of each registered order, the stock availability of the products you ordered is also confirmed. In the event that the availability or delivery time differs from that stated on the product page, a relevant update will be received. The listed prices of the various products displayed on the website pages include the statutory VAT.
Online store prices may change at any time without notice. The company does not bear any responsibility and does not cover price differences of products purchased from a physical store and the customer subsequently discovered the existence of a lower price in its online store or vice versa.
The various product offers are valid while stocks last. In the event of small/limited availability of the product stock that has been offered, the company reserves the reasonable right to have the relevant orders executed based on the satisfaction of as many of its customers as possible, i.e. orders registered by different/separate users.
The company strives to provide you with high quality services and in good faith, is not responsible or liable for any errors in product features, photos and prices listed on the website and cannot guarantee that there will be no errors for any reason during the import and/or updating the features and/or price of a product.
In the context of good faith and for your own protection, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with the order, please contact us on the phone 210 2923271 or by sending e – email to mostrafashion@gmail.com
Η εταιρία παρέχει στον χρήστη την δυνατότητα παραγγελίας των προϊόντων, που είναι διαθέσιμα, μέσω του ηλεκτρονικού καταστήματος. Ειδικότερα, ο πελάτης δύναται να επιλέξει μέσω του ηλεκτρονικού καταστήματος το/τα προϊόν/ντα που αυτός επιθυμεί, αποπληρώνοντας το τίμημα της αγοράς του σύμφωνα με τους τρόπους πληρωμής που αναγράφονται στον ιστότοπο.
Return Policy
You have the right to return the whole order or part of it within 7 working days from the date you received it.
The product must be in perfect condition, as you received it and the special markings (tags) must not have been removed.
Return will be accepted only after company approval. All returns are made via the courier that has been sent.
Upon receipt of the return and inspection of the product, the replacement will be made within 5 working days.
We inform you that the company bears no responsibility for any damages or wear of the products after their use and is under no circumstances obliged to replace them.
For the company’s error: resend shipping is at the company’s expense.
In any case, except for our company’s fault, the cost of return is borne by the customer.
* Discount products or offers can only be replaced with corresponding products.
Returns – Cases of changes
- Change in color or number size.
- Change and replacement for the same or a new item.
Delivery of Orders
The products can be sent to you anywhere within the Greek Territory. The products will be sent to you at the place and in the manner you have indicated to us in the Order form.
Billing information
For Greece:
For purchases over 50.00 euros: FREE shipping costs.
For purchases under 50.00 euros: a) By choosing to send by courier and pay by credit / debit card or by bank deposit, the cost of transport amounts to 3.00 euros. b) By choosing to send by courier and pay by cash on delivery, the cost of transport amounts to the amount of 3.00 euros standard shipping, plus 2.00 euros the cost of the cash on delivery service, a total of 5.00 euros.
All shipments within Greece are completed within 1-2 working days, except in cases of hard-to-reach areas which may be completed in more working days (2-3 days). Orders completed on Friday are delivered on Monday at the earliest.
For Cyprus: Payments by bank deposit or credit/debit card only. Regarding the shipping method, there are 2 options: a) By ship. Delivery takes 7-10 working days and shipping costs are 8.00 euros. b) By airplane. Delivery takes 2-4 working days and shipping costs are 17.50 euros for parcels up to 2 kg (26.00 euros for parcels up to 4 kg).
Transport Company: ELTA Courier
Note: All orders placed before 12:30 (Greece time) are processed by us on the same day, while after this time we process them the next day.
All orders placed on Friday after 12:30 (Greece time) and throughout the weekend are processed on Monday.
For Abroad: Payments only via bank deposit or credit/debit card. Shipping costs depend on the Country and are made after contacting us, and delivery time is 7 to 10 working days.
Payment Methods
The payment methods you can use to purchase products from our online store are:
1. Payment by cash on delivery.
Upon receipt of the order by the courier company employee, you pay the employee upon delivery of the order to your location. When placing an order, the purchase agreement is made after your payment is completed. Only supported for orders within Greece!
2. Payment by credit and debit card
Possibility of payment via credit, debit and prepaid cards of Visa, MasterCard, Maestro, American Express, Diners, Discover. Our online store www.mostrafashion.gr has taken all the necessary measures for the security of your transactions through your credit or debit card. All cardholders are subject to validity checks. Payment by card is a completely safe method for our customers.
3. Payment by bank deposit
By direct deposit to our company’s bank account. The reason should include the order number and your name. You have 1 day to make the deposit. Your order will be on hold and will be executed when we confirm that the amount has been deposited. To facilitate the process, please send us the copy of the deposit, in which you should have stated the order number and your name, to the e-mail address mostrafashion@gmail.com In the event that your bank deposit is not made within one working day, the order is canceled automatically, without prior notification, so if you want the products you will have to order again.
Alpha Bank
Account number: GR3201402900290002002003381
IBAN: GR3201402900290002002003381
Beneficiary details: Surname – First name / Surname:
Beneficiary: KARALI IOANNA IOANNI MOSTRA
Viva Payment
Account number: GR6870100000000541056059465
IBAN: GR6870100000000541056059465
Beneficiary details:
Beneficiary: KARALI IOANNA
If you want another bank, contact us.
Force majeure
The company is not responsible for delays in execution (including delivery) due to circumstances that cannot be attributed to its fault or due to force majeure and will be entitled to an extension of time for execution.
Modification of terms and conditions
The company reserves the right to modify or renew the terms and conditions of transactions.
Governing Law – Jurisdiction
This Agreement shall be governed by European and Greek Law, in particular the legislation governing matters relating to electronic commerce, distance selling and consumer protection, and shall be subject to the exclusive jurisdiction of the courts of Athens.
Copyright
The website includes material, trademarks and other content that belongs to the company and is protected by the Law. All the contents of the website (including texts, graphics, images, photos and software) are the intellectual property of the company and are protected by Greek and International Legislation.
Απαγορεύεται η οποιαδήποτε αντιγραφή, αναπαραγωγή και αναμετάδοση του υλικού, χωρίς έγγραφη άδεια της εταιρίας.
Η εμφάνισή του στον διαδικτυακό τόπο δεν θα πρέπει κατά κανένα τρόπο να εκληφθεί ως μεταβίβαση ή εκχώρηση άδειας ή δικαιώματος χρήσης τους.
Limits of Liability
By using the website, you fully agree that the use is at your own risk, the company makes every effort to provide a high quality service but we cannot guarantee that there will be no interruptions or errors. Any reference or link to another website is provided for your convenience and we are not responsible for the contents, products and services provided (advertisement or sale) on these websites. The photos of the products are indicative.
Confidentiality Statement
This confidentiality statement concerns the website www.mostrafashion.gr
When you submit a request online, the information you provide us is used to respond to your inquiry online. We treat the applications you fill out and the e-mail you send confidential. We do not pass on their content except to the recipient directly concerned and to the law.
Secure Transactions
We recognize the importance of the security of Personal Data, as well as electronic transactions, and have taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security.
All information related to users’ personal information is kept confidential.